New KNEC Update: How to Apply for Your Exam Results Confirmation in Minutes—No More Queuing at KNEC Offices!
If you’ve ever struggled to confirm your KCPE, KCSE, or other KNEC examination results for job applications, academic admissions, or migration processes, there’s good news. The Kenya National Examinations Council (KNEC) has completely digitized the process, making it faster, easier, and entirely online!
Forget long queues at the KNEC offices. You can now apply for your Statement of Examination Results (Confirmation) through KNEC’s Query Management Information System (QMIS) or eCitizen, from the comfort of your home.
Here’s your complete guide on how to apply for confirmation of KNEC results in just 9 easy steps.
✅ Step-by-Step: How to Apply for a KNEC Results Confirmation Online
STEP 1: Create an Account on QMIS
Visit https://qmis.knec.ac.ke or access the service via eCitizen. Register a new account using your official email address. This email will be used to send login credentials and updates.
STEP 2: Login
Once registered, check your email for credentials sent by KNEC. Use them to log in to the portal.
STEP 3: Select the ‘Confirmation’ Option
After logging in, locate and select the “Confirmation” option from the menu. This is specifically for applying for a Statement of Results confirmation, commonly requested by universities and employers.
STEP 4: Fill in Required Details
You’ll be asked to provide key information:
- Index Number
- Type of Exam (e.g., KCPE, KCSE, Diploma)
- Year of Examination
- Destination Address (the institution or employer requesting the confirmation)
- Addressee’s Name
- Purpose of Confirmation (e.g., job application, university admission, etc.)
Make sure all details are accurate to avoid delays.
STEP 5: Attach Supporting Documents
Upload a clear copy of your certificate, result slip, or online result printout. Ensure the documents are in PDF or image format and clearly legible.
STEP 6: Submit the Application
Click submit and wait for the system to generate your payment details. This may take a few minutes. Be patient and ensure your internet connection is stable.
STEP 7: Check Email for Payment Prompt
You’ll receive an email notifying you to log back in and make the required payment. This ensures only valid applications proceed.
STEP 8: Make the Payment
Use the payment details provided to complete the transaction via M-Pesa, bank, or any other listed method. Wait for your application to be processed.
STEP 9: Courier Delivery? Call KNEC
If you chose to have the results dispatched via courier, contact KNEC for additional guidance. Their helplines are:
- 📞 0720 741004
- 📞 0732 333566
They’ll provide support on how to track the dispatch or collect the confirmation once ready.
📌 Important Notes:
- KNEC has fully automated this process—you do not need to visit the offices physically unless collecting already-processed documents.
- The system is known as QMIS (Query Management Information System).
- Make sure you use a valid email address and accurate exam details to prevent rejection.
- For bulk confirmations or institutional requests, the same process applies—just repeat for each candidate.
🧾 What Is a KNEC Results Confirmation Letter Used For?
The Statement of Examination Results (Confirmation) is an official letter issued by KNEC that confirms the authenticity of your exam results. It’s typically requested for:
- University admissions (local or abroad)
- Job applications (especially government and international jobs)
- Migration and visa applications
- Professional body memberships
- Lost certificates (while awaiting replacement)
The confirmation is sent directly to the institution or employer you indicate—making it tamper-proof and highly reliable.
🕐 How Long Does the Process Take?
After successful submission and payment, processing can take 2 to 5 working days, depending on the volume of applications. If you selected courier delivery, allow additional days for shipping.
You’ll be notified via email once the process is complete.
💰 How Much Does It Cost?
While KNEC has not publicly listed the updated confirmation fees on the poster, historical charges range between Ksh 2,320 to Ksh 3,000 per confirmation depending on the destination (local vs. international).
Be sure to check the exact fee generated at the payment step in the portal.
⚠️ Common Mistakes to Avoid
- Submitting blurry or unreadable documents
- Using the wrong index number or year
- Leaving out the destination institution address
- Using unofficial email addresses
- Delaying payment after receiving the prompt
Each of these can lead to delays or rejections. Double-check everything before you hit submit!
🔐 Is QMIS Safe to Use?
Yes. KNEC’s QMIS system is secure, password-protected, and integrated with eCitizen for convenience. It uses encrypted communication to protect your data and document uploads.
Always ensure you are on the correct website: https://qmis.knec.ac.ke
📲 Need Help? Contact KNEC
If you experience any problems while applying, reach out to the KNEC support team:
- 📧 Email support is available on the portal
- 📞 Call: 0720 741004 or 0732 333566
Their team is trained to handle technical issues, payment queries, and courier tracking.
📣 Final Thoughts: Don’t Wait Till the Last Minute
Whether you’re applying for a scholarship, job, or university slot, it’s best to confirm your results early. The digital QMIS system is fast, efficient, and easy to use.
With KNEC’s new online platform, your exam confirmation letter is now just a few clicks away—no more long lines or outdated paperwork.
