Social Health Authority (SHA) Opens 212 Job Vacancies — Full Details, Application Link, and Deadline
In a major employment announcement, the Social Health Authority (SHA) has declared a massive recruitment drive for 212 senior management and professional positions across various departments. The job opportunities were officially advertised through the Government Advertising Agency (GAA) and on SHA’s verified platforms, offering Kenyans a chance to join one of the country’s most vital public health institutions.
The vacancies, published under the “Declaration of Vacancies” notice, invite qualified, visionary, and results-driven individuals to apply before 5:00 PM on November 18, 2025.
The Social Health Authority was established under the Social Health Insurance Act, 2023, to provide financial risk protection for Kenyan residents while ensuring equitable access to quality healthcare services. SHA is tasked with managing the Social Health Insurance Fund (SHIF), the Primary Healthcare Fund, and the Emergency, Chronic, and Critical Illness Fund, all aimed at supporting universal health coverage.
About the Social Health Authority (SHA)
The SHA is a State Corporation operating under the Ministry of Health. It is mandated to enhance access to healthcare by implementing the new Social Health Insurance (SHI) framework. The authority plays a critical role in transitioning Kenyans from the National Health Insurance Fund (NHIF) system to a more inclusive and sustainable model under the new Act.
SHA’s operations cover:
- Primary Healthcare Fund: Supporting preventive and promotive health services.
- Emergency, Chronic, and Critical Illness Fund: Providing financial aid for severe and long-term medical conditions.
- Social Health Insurance Fund (SHIF): Covering general medical and hospital services for all registered Kenyans.
Applicants are encouraged to familiarize themselves with the SHA employer portal, which serves as the central platform for job applications, staff management, and human resource processes.
For more information, visit the official SHA website: https://recruitment.sha.go.ke/
Vacancies Announced by the Social Health Authority
The announcement lists a wide range of professional positions, from administrative to technical and compliance roles. Below is a detailed breakdown of the positions:
| S/No | Designation | SHA Grade | No. of Positions |
|---|---|---|---|
| 1 | Assistant Director, Claims Management | 4 | 2 |
| 2 | Assistant Director, Corporate Communication | 4 | 1 |
| 3 | Principal Claims Management Officer | 5 | 6 |
| 4 | Legal Officer I | 7 | 3 |
| 5 | Registration and Compliance Officer I | 7 | 4 |
| 6 | Provider Management Officer I | 7 | 3 |
| 7 | Fund Management Officer I | 7 | 2 |
| 8 | Finance & Accounts Officer I | 7 | 4 |
| 9 | Benefits Management Officer I | 7 | 2 |
| 10 | Claims Management Officer I | 7 | 4 |
| 11 | Office Administrator I | 7 | 5 |
| 12 | Records Management Officer I | 7 | 1 |
| 13 | ICT Officer I | 7 | 2 |
| 14 | Corporate Communications Officer I | 7 | 1 |
| 15 | Planning and Linkages Officer I | 7 | 3 |
| 16 | Internal Auditor I | 7 | 1 |
| 17 | Provider Management Officer II | 8 | 4 |
| 18 | Benefits Management Officer II | 8 | 2 |
| 19 | Claims Management Officer II (Dispatch Centre) | 8 | 22 |
| 20 | Fund Management Officer II | 8 | 2 |
| 21 | Finance & Accounts Officer II | 8 | 2 |
| 22 | Information Communication Technology (ICT) Officer II | 8 | 2 |
| 23 | Human Resource Management & Development Officer II | 8 | 1 |
| 24 | Administration Officer II | 8 | 1 |
| 25 | Customer Experience Officer II (Dispatch Centre) | 8 | 1 |
| 26 | Supply Chain Management Officer II | 8 | 3 |
| 27 | Officer Administrator II | 8 | 54 |
| 28 | Records Management Officer II | 8 | 1 |
| 29 | Internal Auditor II | 8 | 1 |
| 30 | Office Assistant I | 10 | 1 |
| 31 | Human Resource Management Assistant II | 11 | 1 |
| 32 | Driver II | 9 | 53 |
| 33 | Office Assistant II | 11 | 1 |
| 34 | Driver III | 12 | 1 |
| 35 | Office Assistant III | 12 | 1 |
| Total | 212 |
Application Requirements
Applicants must meet the requirements stipulated under Chapter Six of the Constitution of Kenya, which emphasizes integrity, transparency, and accountability in public service.
Candidates are required to submit valid copies of the following documents:
- Certificate of Good Conduct – from the Directorate of Criminal Investigations (DCI)
- Tax Compliance Certificate – from the Kenya Revenue Authority (KRA)
- Clearance Certificate – from the Higher Education Loans Board (HELB)
- EACC Clearance Certificate – from the Ethics and Anti-Corruption Commission
- Credit Reference Report – from an approved Credit Reference Bureau (CRB)
How to Apply for SHA Jobs
Interested candidates should submit their applications online via the official SHA employer portal at https://recruitment.sha.go.ke/.
Alternatively, applications can be delivered physically to SHA headquarters in a clearly marked envelope indicating the position applied for.
Applications should be addressed to:
The Chairperson
Social Health Authority (SHA)
P.O. Box 30443-00100
Ragati Road, Nairobi
All applications must be received by 5:00 PM on 18th November 2025.
Required Application Documents
Applicants should include the following in their submission:
- A detailed curriculum vitae (CV)
- Certified copies of academic and professional certificates
- A cover letter explaining suitability for the role
- Names and contacts of at least three professional referees
Terms of Service
Successful candidates will be employed on competitive remuneration packages as determined by the Salaries and Remuneration Commission (SRC).
SHA is committed to equal opportunity employment, promoting diversity and gender equality. However, applicants are cautioned that canvassing will lead to automatic disqualification.
Only shortlisted candidates will be contacted.
Understanding SHA, Payments, and Online Services
The Social Health Authority has also launched an integrated online system designed to streamline access to its services, including membership, compliance, and contribution management.
1. SHA Employer Portal
The SHA Employer Portal allows organizations to manage employee contributions, check compliance status, and download statements. Employers are encouraged to register and manage their workforce through this portal for transparency and accountability.
2. How to Pay SHA Contributions
For individuals and employers wondering how to pay SHA, the process has been simplified through various channels, including:
- M-PESA PayBill (to be provided by SHA upon registration)
- Bank transfers via designated partner banks
- Direct payments through the SHA portal for registered users
Payments made to SHA help fund essential health services, including the Primary Healthcare Fund, which supports basic health facilities, and the Critical Illness Fund, which assists families facing major medical emergencies.
3. SHA Online Services
The SHA portal (https://recruitment.sha.go.ke/) is not only used for recruitment but also for accessing:
- Contribution statements
- Membership verification
- Payment records
- Claims tracking and reimbursement updates
Why the SHA Recruitment Matters
This recruitment drive represents a significant step toward strengthening Kenya’s healthcare delivery under the Social Health Insurance Act, 2023. The inclusion of over 200 professional roles signals the government’s determination to operationalize the Social Health Authority effectively and enhance service delivery to all citizens.
By hiring a diverse range of professionals—from auditors, legal officers, and administrators to ICT experts and claims managers—SHA aims to build a transparent, accountable, and responsive healthcare management structure that aligns with Kenya’s Universal Health Coverage (UHC) agenda.
Key Takeaways
| Detail | Information |
|---|---|
| Recruiting Institution | Social Health Authority (SHA) |
| Total Positions | 212 |
| Deadline | 18th November 2025, 5:00 PM |
| Application Website | https://recruitment.sha.go.ke/ |
| Mode of Application | Online or physical submission |
| Required Documents | CV, certificates, clearance forms, CRB report |
| Equal Opportunity | Yes – SHA is an equal opportunity employer |
Final Word
The Social Health Authority (SHA) is opening doors for qualified Kenyans to contribute to a reformed and people-centered healthcare system. With 212 positions up for grabs, this is an excellent opportunity for professionals seeking to serve the public and advance their careers in health governance.
Applicants are urged to apply early through the SHA employer portal and ensure they meet all eligibility criteria.
For official details, visit https://recruitment.sha.go.ke/ and learn how to pay SHA contributions, check recruitment updates, and access all official SHA announcements.
