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STIMA SACCO issues statement over M-Pawa, Bank outage.

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The STIMA SACCO has responded to the breakdown of their system a cross the country.

In a statemen via twitter, the STIMA SACCO says they recently transitioned to a new core banking system prior to holding their AGM.

It details that the Annual General Meeting was held on Friday 3rd March 2023 and declared Dividends and Interest Rebates at the rate of 15 percent per paid up share and 11 percent interest rebates on members’ deposIts.

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The total payout for the two items was Kes 3.56 billion compared to Kes 2.99 billion in 2021.

“We have since witnessed high traffic on our Channels and Branches, leading to service disturbance that has strained the response time between our M-Pawa Mobile Channel
and the core banking system.” it said in a statement.

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It further note that the Sacco is in a sound financial state as demonstrated by their 2022 financial reports.

“We are in full gear with all parties concerned and are putting in every resource to prioritizing the optimization of the system in order to better serve our esteemed.”

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