Issues Urgent Notice to Employers on Health Contributions
The (SHA) has issued a public notice reminding employers across of their legal responsibility to deduct and remit employee health contributions on time. The notice, released on March 12, 2026, stresses that employers must submit the deductions no later than the 9th day of the following month to ensure employees continue receiving healthcare services.
The announcement highlights growing concerns about delays or failures in remitting employee deductions, which could potentially disrupt access to healthcare benefits for thousands of workers enrolled under the national health system.
Why SHA Issued the Public Notice
According to the , the reminder is aimed at reinforcing compliance among employers and encouraging employees to monitor their contribution status. Employers are legally required to deduct the appropriate health insurance contributions from employee salaries and remit them to SHA within the specified timeline.
Failure to meet this obligation may lead to administrative complications, compliance issues, and interruptions in access to healthcare services for affected employees.
The authority emphasized that timely remittance is critical for maintaining uninterrupted healthcare coverage under Kenya’s social health insurance framework.
Employees Urged to Verify Their SHA Contribution Status
In addition to addressing employers, the notice also encourages employees to regularly check their SHA contribution status. Workers are advised to confirm that deductions made by their employers are properly received and reflected in their official records.
This step is essential because in some cases, employers may deduct contributions from salaries but delay or fail to submit them to the relevant authority. When this happens, employees may face challenges accessing medical services despite having deductions reflected on their payslips.
The says regular monitoring helps employees quickly detect discrepancies and report them before they affect healthcare eligibility.
Ways to Check Your SHA Status
Employees have multiple convenient ways to verify whether their health contributions have been successfully remitted.
The outlined the following options:
1. Afyayangu Online Portal
Workers can log into their profile through the official Afyayangu portal to check contribution statements and eligibility status.
2. Afyayangu Mobile App
The mobile application provides users with easy access to their membership information and allows them to track remittances in real time.
3. USSD Service
Members can simply dial *147# on their mobile phones to check their SHA account status instantly.
4. Email Inquiry
Employees may also send an inquiry email to SHA’s eligibility support team for assistance with verifying their contributions.
These options ensure that both digital and non-smartphone users can easily monitor their health coverage status.
What to Do If Contributions Are Missing
The also advised employees to report any discrepancies immediately if they notice that contributions have not been deducted, remitted, or updated on time.
Employees who encounter such issues should contact SHA’s customer support through official channels, including email communication with the authority’s customer service department.
Prompt reporting allows SHA to investigate the matter and work with employers to resolve any remittance issues.
Ensuring Compliance Among Employers
The reminder is part of broader efforts by the to ensure compliance with Kenya’s evolving social health insurance framework.
Timely remittance of employee contributions is a critical component of the system’s sustainability. These funds help finance healthcare services, support hospital reimbursements, and ensure members receive medical care without financial hardship.
By reinforcing deadlines and accountability measures, SHA aims to prevent gaps in funding that could impact healthcare access.
Role of Employers in the National Health System
Employers play a central role in the success of Kenya’s national health insurance structure. Their responsibilities include:
- Deducting the correct health contribution from employee salaries
- Remitting the deductions to SHA within the required deadline
- Maintaining accurate records of employee contributions
- Ensuring employees are informed about their health coverage status
When employers meet these responsibilities consistently, employees benefit from uninterrupted access to healthcare services across the country.
Leadership Message from SHA
The notice was signed by , Chief Executive Officer of the . In the statement, the authority reiterated that compliance with contribution deadlines protects both employers and employees while strengthening the healthcare system.
SHA also emphasized that the responsibility of maintaining accurate contributions is shared between employers and employees. While employers must remit the funds on time, employees should verify that the remittances have been properly recorded.
Growing Importance of Contribution Transparency
As Kenya continues implementing healthcare reforms aimed at improving universal health coverage, transparency in health contribution management has become increasingly important.
Experts note that digital platforms such as the Afyayangu portal and mobile application are helping improve accountability by giving members direct visibility into their contributions.
This digital access empowers workers to track their records independently and ensures potential errors or delays are identified quickly.
Final Reminder from SHA
The concluded its public notice by stressing that timely remittance of contributions is essential for compliance and for protecting members’ access to healthcare services.
Employers are therefore urged to strictly adhere to the 9th-day monthly deadline, while employees are encouraged to remain proactive by checking their SHA status regularly.
With millions of Kenyans relying on the system for medical coverage, ensuring contributions are deducted and remitted correctly remains a key pillar of the country’s healthcare system.
